Can I take this battery on an airplane?
All ORORO batteries are TSA-friendly. Please remember that, like laptops and camera batteries, all ORORO batteries are lithium-ion batteries and must be carried within your carry-on luggage per the F…
Is this battery safe to use?
Just like your cellphone, laptop, and most other devices, all ORORO batteries use lithium-ion technology to provide a safe power experience. Our battery has been certified by the FCC, UL & CE to guar…
What’s the battery capacity of the heated apparel battery?
The battery has a capacity of 5200mAh, which delivers performance equal to market-leading 10,000mah @3.7V with higher efficiency and power output up to 7.4V. A fully-charged battery will last 3 hours…
How big is the battery? Is it heavy?
The heated apparel battery is about the size of your palm (3.74” long x 3.34” wide x 0.98” thick). The battery weighs 8.47 oz.
Where does the battery go in the heated apparel?
The battery goes inside the inner battery pocket on the lower left side of the apparel.
Can I use the battery to charge my phone?
Yes you can. The USB port on the battery can be used to charge your phone and other electronic devices.
What are the ports on the apparel battery for?
The USB Type-C port is used to charge the battery. The regular USB port is used to connect a charging cable for your phone or other handheld devices. The circular DC port is plugged into the apparel…
Can I order a battery/charger by itself?
Yes, we have individual batteries , chargers , and a bundle of both.
I lost my charger, what should I do?
You can purchase a new apparel charger kit for the apparel battery from this link. If it is for heated gloves or mittens, you could purchase the gloves battery charger from this link.
Which batteries can I use with the apparel?
For safety and warranty concerns, we do not suggest you use batteries from other companies on ORORO heated clothing. If you need a back-up battery, please click here.
How long do I charge my battery the first time? How do I know when the battery is fully charged?
We recommend you charge the battery for 8 hours the first time. There are 4 LED lights on the battery which show the current power level. When all 4 lights on the battery turn solid orange the batter…
How long does it take to charge my battery?
An empty battery will take roughly 8 hours to fully charge.
Is my ORORO battery compatible with other brands?
Our ORORO battery is specially designed for ORORO heating garments. If you have clothes of another brand, please check with their seller and confirm if your clothes can use the other brand's battery.
Is my battery compatible with other ORORO products?
Yes. All versions of the ORORO battery work with all styles of our heated clothing.