How big is the battery? Is it heavy?
The heated apparel battery is about the size of your palm (3.74” long x 3.34” wide x 0.98” thick). The battery weighs 8.47 oz.
What’s the battery capacity of the heated apparel battery?
The battery has a capacity of 5200mAh, which delivers performance equal to market-leading 10,000mah @3.7V with higher efficiency and power output up to 7.4V. A fully-charged battery will last 3 hours…
Can I take this battery on an airplane?
All ORORO batteries are TSA-friendly. Please remember that, like laptops and camera batteries, all ORORO batteries are lithium-ion batteries and must be carried within your carry-on luggage per the F…
Is this battery safe to use?
Just like your cellphone, laptop, and most other devices, all ORORO batteries use lithium-ion technology to provide a safe power experience. Our battery has been certified by the FCC, UL & CE to guar…
Where does the battery go in the heated apparel?
The battery goes inside the inner battery pocket on the lower left side of the apparel.
Can I use the battery to charge my phone?
Yes you can. The USB port on the battery can be used to charge your phone and other electronic devices.
What are the ports on the apparel battery for?
The USB Type-C port is used to charge the battery. The regular USB port is used to connect a charging cable for your phone or other handheld devices. The circular DC port is plugged into the apparel…
How long do I charge my battery? How do I know when the battery is fully charged?
An empty battery will take roughly 8 hours to fully charge. We also recommend you charge the battery for 8 hours the first time. There are 4 LED lights on the battery which show the current power lev…
Which batteries can I use with the apparel?
For safety and warranty concerns, we do not suggest you use batteries from other companies on ORORO heated clothing. If you need a backup battery, please click here to buy one.
Is my ORORO battery compatible with other brands?
Our ORORO battery is specially designed for ORORO heating garments. If you have clothes of another brand, please check with their seller and confirm if your clothes can use the other brand's battery.
Is my battery compatible with other ORORO products?
Yes. All versions of the ORORO battery work with all styles of our heated clothing and heated hand warmer.
I lost my charger, what should I do?
You can purchase a new apparel charger kit for the apparel battery from this link. If it is for heated gloves or mittens, you could purchase the gloves battery charger from this link.
How should I store my battery?
Here are some tips for storing battery: 1. The battery should not be stored over a longer period of time either uncharged. A recharge is necessary every 3-6 months, at the latest. 2. Store the batter…
Is it normal for the battery to be draining when not in use?
Yes. The battery drains when it is not in use.
How do you recommend I dispose of the battery?
Check your local ordinance and follow their guidelines, but usually you can send it to a recycling center.
Can I charge the 2019 battery with the 5V3A charger set?
Yes, you could charge the 2019 battery with the 5V3A charger set, but it won’t enable the 2019 battery to be charged any faster than charging with the 5V2A charger, which equally takes 8 hours for a…
Can I Charge the battery from the car?
Yes. We have the car charger adapter for you to charge the battery from your car.
Is my battery compatible with other chargers?
To maintain the safety and lifespan of the battery we suggest you only use the original ORORO charger for your battery. If you need a replacement charger, you can find one here. Battery defects cause…
Can I use the battery to charge my phone while it is used for heating?
Yes, you can. The USB port on the battery can be used to charge your phone or other electronic devices while the DC port is used to power the heating at the same time.