ORORO Battery Quick Start Guide & Troubleshooting
If your battery is not working properly, please find the instruction given in the Quick Start Guide below:
- First, we recommend charging your battery for 6-8 hours for a full charge.
- Press and hold the button for 3 seconds to turn it off. The LED light will turn off. Once the light is off, the jacket may take a few minutes for the heat to completely fade away.
- You can select between 3 different heating levels: High, Medium, and Low. To select, simply press the button until you find the color that matches your desired level. Each press will continue to cycle the jacket to high, medium, and low heating settings.
Once your gear is sufficiently heated up, it will automatically switch to medium heat mode as signified by a white LED light.
- Press and hold the button for 3 seconds (located on the chest of your garment) until it blinks red. The LED light will turn on. It will be red and blinking. This means that your gear is on boost mode. It will stay in boost mode for around 5 minutes.
- Connect your fully-charged battery to the power cable located in the inner pocket of your jacket and check if the button (ORORO logo) will flash once.
- First, we recommend charging your battery for 6-8 hours for a full charge.
If the problem cannot be resolved, please feel free to contact us at support@ororowear.com. Or if possible, please send us a short video clip for our better understanding of the issue. Our warranty claim team will message you back as soon as possible and assist you with the warranty claim.
