Why does my battery run out so quickly?
It may be due to one of the following reasons:
- Battery aging: Batteries gradually age over time, resulting in reduced capacity and performance. If your battery has been in use for a long time, it may not be able to hold a charge for as long as a new battery would.
- Charging environment temperature: Charging in excessively low temperatures can affect effective charging. If the temperature in your charging environment is too low, it is recommended to move to a more suitable environment for recharging. Recommended charging temperature is between 41°F to 113°F (5°C to 45°C).
- Operating environment temperature: Very low temperatures in the operating environment can accelerate battery drainage. If the temperature in your operating environment is too low, it is recommended to move to a warmer environment for testing. Recommended operating temperature is between 14°F to 86°F (-10°C to 30°C).
- Battery malfunction: If your battery drains within an hour of being fully charged, it may indicate an internal malfunction. Please contact at support@ororowear.com for assistance if your product is still within the warranty period.
- Battery usage: Please take the battery off the apparel when not in use. If the battery stays connected to the apparel, it might still be drained even if the apparel is shut off.
